Reference

Privacy Policy – What We Collect and Why

When you open an account with 7upcash, we collect information to verify your identity, process your deposits via DANA, OVO, GoPay or QRIS, and handle withdrawals securely.

Account verificationPayment securityData retention rulesYour access rights

Explore the Lobby Read FAQ

Information We Gather and How We Use It

7upcash Service availability depends on jurisdiction. Users are responsible for checking local law before access.

7upcash collects your name, email, phone number, date of birth and residential address during account setup. We also record your deposit and withdrawal history, including which payment method you chose — whether DANA, OVO, GoPay or QRIS — along with transaction amounts and timestamps. We track

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your login activity, game play history, and device information such as IP address and browser type. This data helps us verify your identity, prevent fraud, process payouts, comply with local law and improve our service. We do not sell your data to third parties. Payment processors
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and support staff see only the information they need to serve you.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

QUESTIONS ABOUT YOUR DATA

How to Contact Us About Privacy

DATA PROTECTION & SECURITY

How We Keep Your Information Safe

Encrypted Connections

All data sent between your device and our servers travels over SSL encryption. When you log in from Semarang, Jakarta or anywhere in Indonesia, your credentials and account activity are protected by this same encryption standard.

Payment Data Handling

We do not store your full DANA, OVO, GoPay or QRIS credentials on our systems. Payment processors handle sensitive card and wallet details directly. We only retain transaction confirmations and reference numbers for your withdrawal and deposit records.

Data Retention

We keep your account data for as long as your account is active, plus five years after closure for tax and compliance purposes where local law requires it. You can request deletion of non-essential data sooner by contacting support.

Access & Deletion Rights

You have the right to request a copy of all personal data we hold about you, and to ask us to delete or correct it where local law permits. Submit requests through email or live chat and we will respond within 30 days.

Cookies & Tracking

We use cookies to remember your login session, store your game preferences and track which pages you visit. You can disable non-essential cookies in your browser settings without losing access to your account.

Third-Party Sharing

We share data with payment processors, compliance partners and fraud-prevention services only when necessary. We do not share your data with advertisers, data brokers or unrelated businesses.

Frequently Asked About Privacy on 7upcash

We retain your account data for five years after closure for tax and regulatory compliance where local law requires it. After that period, we delete personal information unless we are legally obliged to keep it. You can request earlier deletion by emailing support.

No. We do not sell your personal data to advertisers, data brokers or third parties for marketing. We share information only with payment processors and compliance partners who help us process withdrawals and prevent fraud.

Yes. Log into your account, visit your profile settings and review the name, email, phone and address we have on file. To see your full data history including login records and transactions, contact our support team via email or live chat.

Send a data access request through email or live chat and we will compile and send your information within 30 days. The export includes your account details, transaction history, deposits via DANA, OVO, GoPay or QRIS, and login activity.

No. We must keep your name, address, email and phone number active to verify your identity and process withdrawals. However, you can request deletion of optional data like game preferences or cookie history by contacting support.

Only you and our internal support staff can view your transaction history. Payment processors see only the information needed to execute your deposit or withdrawal. We do not share your transaction list with third parties or other players.

We use cookies to keep you logged in, store your preferences and track site performance. Essential cookies cannot be disabled, but you can turn off marketing and analytics cookies in your browser settings without affecting account access or game play.

Privacy Policy – What We Collect and Why

How to Contact Us About Privacy

How We Keep Your Information Safe

Encrypted Connections

Payment Data Handling

Data Retention

Access & Deletion Rights

Cookies & Tracking

Third-Party Sharing

Frequently Asked About Privacy on 7upcash

01 What happens to my data if I close my 7upcash account?

02 Does 7upcash sell my information to other companies?

03 Can I see what personal data 7upcash has about me?

04 How long does it take to get a copy of my data?

05 Can I delete my personal information while keeping my account active?

06 Who can see my deposit and withdrawal history?

07 What is 7upcash's policy on cookies and tracking?

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